Company

One partner. Complete solutions.

Prime Impulse d.o.o. is a trade and technology company from Banja Luka. We import and distribute technical equipment and consumer goods, and we develop our own business software — so our clients get the product, the setup and the support from a single, reliable partner.

We work with carefully selected international manufacturers and take care of everything in between: product selection, import and customs clearance, delivery, installation, training and after-sales service.

Import & wholesale

Direct sourcing from trusted manufacturers and competitive wholesale terms.

Delivery & installation

On-site setup and commissioning — ready to work from day one.

Software & integration

Business software that connects your devices, stock and sales.

Support & service

Training, warranty handling, service and spare parts.

Industrial laser machine at work

Precision. Reliability. Support.

Import · Distribution · Technology

How we work

From the first call to long-term support.

01

Consultation

We listen, analyze your needs and recommend the right solution.

02

Offer & selection

A transparent offer with verified manufacturers and clear terms.

03

Import & delivery

We handle import, customs clearance and delivery.

04

Installation & training

On-site setup, configuration and hands-on training.

05

Support & service

Warranty, service and spare parts — we stay by your side.

Quality & compliance

Standards we work by.

We choose equipment and partners that meet European standards, and we stand behind every delivery.

CE

CE-marked equipment

Devices supplied with CE marking, declarations of conformity and user documentation.

Warranty & service

Manufacturer warranty handled locally, with service and spare parts.

Laser safety

Safety guidance, protective eyewear and operator training with every laser system.

Secure software

Encrypted connections, regular backups and role-based access.